Making an appointments
To book an appointment for your child, free-call 0800 TALK TEETH (0800 825 583).
To book an appointment for your teenager (from Year 9 onwards), follow the instructions under Dental Care for Teenagers
Calls from landlines will be automatically directed to the Wellington office. If you are calling from a mobile phone, please follow the prompts. Our contact centre hours are Monday- Friday, 8am-4.30pm, excluding public holidays.
Please leave a detailed message with your child's name, date of birth and a contact phone number. We will give you a call back from our private number.
For accident knocked teeth, please contact an ACC registered dentist for an appointment as Bee Healthy is not able to treat children with dental injuries.
Changing an appointment
If you are unable to make this appointment and need to re-book, call 0800 TALK TEETH (825 583) as soon as possible so your appointment may be offered to another family.
Appointment time
Your child’s first dental appointment will take 15-20minutes. Other appointment times can vary- if your child requires treatment, your dental therapist will advise you.
Car-parking
Off-street and roadside car parks are available for families at all Bee Healthy Dental Clinics.
Urgent Dental Care
Appointments for urgent care are available Monday - Friday, excluding public holidays, at most Bee Healthy dental hubs. To make an appointment, call 0800 TALK TEETH (0800 825 583) and leave a detailed message with your child's name, date of birth and a contact phone number. The Bee Healthy team will give you a call back from our private number. If it is outside our office hours (8am-4.30pm, Monday to Friday) we will give you a call the following working day.
Call 0800 TALK TEETH (825 583) to make an appointment if:
- Your child is in pain
- Your child has a loose tooth and it has cracked in half and causing pain. This can sometimes happen when the adult (secondary) tooth is coming through.
- If you notice a white spot has appeared on your child’s gum that may be an abscess. An abscess appears if a tooth is infected. Infected or abscessed teeth sometimes need to be removed so that the abscess can drain away. If antibiotics are taken, but the tooth is left in the mouth untreated, the infection may come back and cause pain.
- You have any other concerns or questions about your child’s teeth
If your child has severe pain, large swelling, persistent bleeding or have difficulty breathing AND it is outside of Bee Healthy office hours (8am - 4.30pm Monday to Friday, excluding public holidays):
Contact one of the contracted dentists listed here to book an urgent appointment. If no urgent appointment is available, contact to your doctor (GP) and if they are closed, go to your nearest After Hours Medical Centre or Hospital Emergency Department in the case of an emergency.
If your child has an accident and has injured their teeth or mouth:
Contact a local dentist to arrange an examination appointment. The dentist will ask you to complete an Accident Compensation Corporation (ACC) claim form. Accident care for under 18s is covered by ACC, however some dentist may charge a fee so please ask about this when making an appointment.
Bee Healthy are unable to lodge ACC claims thus unable to provide dental care for accident related dental issues.
